Frequently asked questions

Technical.

How does Intelligent Play work?

Sensors are mounted above the perimeter of your sports field which capture any usage on the field. This information is converted into anonymous data which is available to you on the Intelligent Play dashboard for your facility. The technology uses artificial intelligence and machine learning to understand what is taking place on the field and to be able to provide you with in-depth, accurate data about the status of your field.

How do I track usage and participation?

Sensors are mounted above the perimeter of your sports field which capture any usage on the field. This information is converted into anonymous data which is available to you on the Intelligent Play dashboard for your facility. The technology uses artificial intelligence and machine learning to understand what is taking place on the field and to be able to provide you with in-depth, accurate data about the status of your field.

Do I have to record and input any usage or maintenance information manually?

Sensors are mounted above the perimeter of your sports field which capture any usage on the field. This information is converted into anonymous data which is available to you on the Intelligent Play dashboard for your facility. The technology uses artificial intelligence and machine learning to understand what is taking place on the field and to be able to provide you with in-depth, accurate data about the status of your field.

What is the cost of Intelligent Play?

Sensors are mounted above the perimeter of your sports field which capture any usage on the field. This information is converted into anonymous data which is available to you on the Intelligent Play dashboard for your facility. The technology uses artificial intelligence and machine learning to understand what is taking place on the field and to be able to provide you with in-depth, accurate data about the status of your field.

Is Intelligent Play only for 3G fields?

Sensors are mounted above the perimeter of your sports field which capture any usage on the field. This information is converted into anonymous data which is available to you on the Intelligent Play dashboard for your facility. The technology uses artificial intelligence and machine learning to understand what is taking place on the field and to be able to provide you with in-depth, accurate data about the status of your field.

Is it safe for the users on our field?

Sensors are mounted above the perimeter of your sports field which capture any usage on the field. This information is converted into anonymous data which is available to you on the Intelligent Play dashboard for your facility. The technology uses artificial intelligence and machine learning to understand what is taking place on the field and to be able to provide you with in-depth, accurate data about the status of your field.

Installation.

We don’t have floodlights. Can Intelligent Play still be installed?

Sensors are mounted above the perimeter of your sports field which capture any usage on the field. This information is converted into anonymous data which is available to you on the Intelligent Play dashboard for your facility. The technology uses artificial intelligence and machine learning to understand what is taking place on the field and to be able to provide you with in-depth, accurate data about the status of your field.

Who can install Intelligent Play?

Sensors are mounted above the perimeter of your sports field which capture any usage on the field. This information is converted into anonymous data which is available to you on the Intelligent Play dashboard for your facility. The technology uses artificial intelligence and machine learning to understand what is taking place on the field and to be able to provide you with in-depth, accurate data about the status of your field.

How long does it take to be installed?

Sensors are mounted above the perimeter of your sports field which capture any usage on the field. This information is converted into anonymous data which is available to you on the Intelligent Play dashboard for your facility. The technology uses artificial intelligence and machine learning to understand what is taking place on the field and to be able to provide you with in-depth, accurate data about the status of your field.

Dashboard.

How do we log in to the dashboard?

Once your Intelligent Play sensors have been installed, our support team will email you with login details to access the dashboard for your facility.
You can then access your dashboard at login.intelligent-play.com or by clicking Client Login at the top right of our website.

What happens if I’ve forgotten my password?

Sensors are mounted above the perimeter of your sports field which capture any usage on the field. This information is converted into anonymous data which is available to you on the Intelligent Play dashboard for your facility. The technology uses artificial intelligence and machine learning to understand what is taking place on the field and to be able to provide you with in-depth, accurate data about the status of your field.

What is the difference between usage hours and player hours?

Sensors are mounted above the perimeter of your sports field which capture any usage on the field. This information is converted into anonymous data which is available to you on the Intelligent Play dashboard for your facility. The technology uses artificial intelligence and machine learning to understand what is taking place on the field and to be able to provide you with in-depth, accurate data about the status of your field.

What is an Equivalent User Hour (EUH)?

Sensors are mounted above the perimeter of your sports field which capture any usage on the field. This information is converted into anonymous data which is available to you on the Intelligent Play dashboard for your facility. The technology uses artificial intelligence and machine learning to understand what is taking place on the field and to be able to provide you with in-depth, accurate data about the status of your field.

How do I set up alerts?

Sensors are mounted above the perimeter of your sports field which capture any usage on the field. This information is converted into anonymous data which is available to you on the Intelligent Play dashboard for your facility. The technology uses artificial intelligence and machine learning to understand what is taking place on the field and to be able to provide you with in-depth, accurate data about the status of your field.

How do I get a report?

Sensors are mounted above the perimeter of your sports field which capture any usage on the field. This information is converted into anonymous data which is available to you on the Intelligent Play dashboard for your facility. The technology uses artificial intelligence and machine learning to understand what is taking place on the field and to be able to provide you with in-depth, accurate data about the status of your field.